Contact Us

Your questions and comments are important to us, and we will address them as quickly as possible.

Use one of the following methods to contact us:

Online: Feedback form
Telephone: 613-954-5031
Fax: 613-954-2340
Toll-free: 1-800-328-6189 (Canada)
TTY (for hearing impaired only): 1-866-694-8389 (toll-free)

Business hours are from 8:30 a.m. to 5:00 p.m. (Eastern Time), Monday to Friday.

Mailing address:

ism Secretariat
Industry Canada
C.D. Howe Building
235 Queen Street
Ottawa ON  K1A 0H5

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